Agilne metodologije u kontekstu obezbeđivanja kvaliteta u procesnoj industriji
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Aug 2, 2023
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U radu je razmatran potencijal agilnih metodologija u svrsi poboljšavanje obezbeđivanja kvaliteta u procesnoj industriji.
U radu su predstavljeni i objašnjeni procesi menadžmenta kvaliteta i obezbeđivanja kvalite-ta, ključni standardi za softvere i procesnu industriju u kontekstu primene agilnih metodologija. Ukratko je predstavljen tradicionalni projektni menadžment sa fokusom na vodopad metod, kao i prednosti i mane tradicionalnih pristupa. Predstavljene su agilne metodologije i dat je detaljniji prikaz odabranih agilnih metodologija Scrum, Kanban, XP i Crystal Clear. Dalje u radu predstav-ljeno je mesto i uloga obezbeđivanja kvaliteta u agilnim metodologijama i njihova moguća prime-na u procesnoj industriji.
U zaključku rada, pocrtava se da agilne metodologije mogu da služe kao efektivan alat za poboljšavanje obezbeđivanja kvaliteta u procesnoj industriji. Usvajanjem agilnih metodologija, procesna industriji može da postane responzivnija pred rastućim zahtevima tržišta, poveća kvali-tet i produktivnost i obezbedi da njeni proizvodi zadovoljavaju standarde. Autori predlažu i zalažu se za dalja istraživanja u pogledu primene agilnih metodologija u procesnoj industriji u svrsi po-boljšavanja kvaliteta.
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Kako citirati
STEFANOVIĆ, Vojislav; ĐURIĆ, Mladen; FILIPOVIĆ, Jovan.
Agilne metodologije u kontekstu obezbeđivanja kvaliteta u procesnoj industriji.
Zbornik Međunarodnog kongresa o procesnoj industriji – Procesing, [S.l.], v. 36, n. 1, p. 329-353, aug. 2023.
Dostupno na: <https://izdanja.smeits.rs/index.php/ptk/article/view/6903>. Datum pristupa: 24 mar. 2025
doi: https://doi.org/10.24094/ptk.023.329.
Sekcija
Inženjerski menadžment, kvalitet i standardizacija
Reference
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[31] ISO 37000:2021. Governance of organizations — Guidance. 2021, International Organization for Standardization. Pristupano: Mart 15, 2023. sa https://www.iso.org/standard/65036.html
[32] ISO 45001:2018. Occupational health and safety management systems — Requirements with guidance for use. 2018, International Organization for Standardization. Pristupano: Mart 15, 2023. sa https://www.iso.org/standard/63787.html
[33] ISO 50001. Energy management. International Organization for Standardization. Pristupano: Mart 14, 2023. sa https://www.iso.org/iso-50001-energy-management.html
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[38] Laybourn E. Introduction to Scrum. American Journal of Software Engineering and Applica-tions. 2013.
[39] Loannis S.G., Panagiotis S. Agile Software Development Quality Assurance. Pennsylvania, The United States of America: Information science reference. pp. 106-221. 2007.
[40] Mark A. Fryman. Quality and Process Improvement 1st Edition. Cengage Learning. Boston, Massachusetts, The United States of America. 2001.
[41] McCullough D. The Path Between the Seas: The Creation of the Panama Canal, 1870-1914. Simon & Schuster. New York, United States of America. 1987.
[42] Mikonowicz A. Manufacturing Quality Assurance Guidelines. International Quality Assurance Forum. Proposals for Manufacturing QA Guideline and QA Rating Methodology. 2011.
[43] Muthucumaru A. The future of collaborative technology within Scrum/Agile practices. To-ronto, Canada: Faculty of Information, University of Toronto. 2021.
[44] Palmquist M., Lapham S., Miller M.A., Chick S., Ipek T.O. Parallel worlds: Agile and wa-terfall differences and similarities. Pennsylvania, The United States of America: Carnegie Mellon University. Software Engineering Institute. 2013.
[45] Papadopoulos G. Moving from traditional to agile software development methodologies also on large, distributed projects. Conference paper: International Conference on Strategic Innova-tive Marketing, IC-SIM 2014. Madrid, Spain. 2014.
[46] Petrović D. Teorija upravljanja projektima. Beograd, Srbija: Fakultet organizacionih nauka. 2014.
[47] Pharmaguideline.com. Safety and quality assurance guidelines. Pristupano: Februar 16, 2023. https://www.pharmaguideline.com/p/sop-for-quality-assurance.html
[48] Ponder S. The importance of a successful Quality Assurance (QA) program from a research manager's perspective. National Library of Medicine. National Center for Biotechnology information corresponding to Quality Assurance Standards. 2002.
[49] Praeg C. P., Spath D. Quality Management for IT Services - Perspecives on Business and Process Performance. Business Science Reference. New York, The United States of America. pp. 76-90. 2011.
[50] Radenković, B., Despotović Zrakić, M., Bogdanović, Z., Barać, D., i Labus, A., Elektronsko poslovanje, Fakultet organizacionih nauka, Beograd, Srbija. 2015.
[51] Rose K. Project Quality Management, Third Edition: Why, What and How Third edition. J. Ross Publishing. Florida. The United States of America. 2022.
[52] Rothman J. Agile Managers: The Essence of Leadership. Cutter Business Technology Journal. 2009.
[53] Russell R.J. Quality Assurance. Practical research guide. Dublin, Ireland: Trinity College Dublin. 2011.
[54] Saini N., Chhabra I. Agile Methodologies A Performance Analysis to Enhance Software Qua-lity. Boca Raton, Florida, The United States of America: CRS Press. 1st Edition. pp. 118-175. 2020.
[55] Saltz J., Heckman R. Exploring Which Agile Principles Students Internalize When Using a Kanban Process Methodology. Journal of Information Systems Education (JISE). Volume 31 Issue 1. pp. 51-60. 2020.
[56] Sambasivam G. eXtreme Programming (XP). Article. International Journal of Scientific & Engineering Research, Volume 5, Issue 1. 2022
[57] Schwaber K., Sutherland J. The Scrum Guide. Agile Alliance and Scrum Guide.org. 2020.
[58] Schwaber K.,Sutherland J. The Scrum Guide. Agile Alliance and Scrum Guide.org. 2017.
[59] Senapathi M., Drury-Grogan M.L. Systems Thinking Approach to Implementing Kanban: A case study. Journal of Software: Evolution and Process. 2020.
[60] Sharma A., Bawa R.K. Identification and integration of security activities for secure agile development. International Journal of Information Technology. 14(2). 2020.
[61] Sirikrai S. Quality Assurance: Choices and Changes. The First International Conference on LSS for Higher Education. 2013.
[62] Sutherland J. Scrum Handbook, Jeff Sutherland. Scrum Training Institute. 2010.
[63] Vacanti D.S. The Kanban Guide. Practical Guide. Creative Commons. 2020
[64] Vidal A., Marle F. Managing Complex, High Risk Projects. Chapter: Limits of Traditional Project Management Approaches When Facing Complexity. Springer. pp. 53-74. 2016.
[65] WHO/UNEP/VKI. Analytical Quality Assurance and Control. World Health Organization, Geneva. 1997.
[66] Watt A. Project Management. 2nd Edition. The Open University of Hong Kong. 2022.
[67] Wysocki R., McGary R. Effective Project Management. 3rd Edition. New Jersey, United Sta-tes of America: Wiley. 2003.
[2] AgileAlliance.com. Experiences and usage of Agile Methods. Pristupano: Mart 23, 2023 sa https://www.agilealliance.org/glossary/xp/#q=~(infinite~false~filters~(postType~(~'post~'aa_bo-ok~'aa_event_session~'aa_experience_report~'aa_glossary~'aa_research_paper~'aa_video)~tags~(~'xp))~searchTerm~'~sort~false~sortDirection~'asc~page~1)
[3] Atlassian.com. Scrum Artifacts. Pristupano: April 15, 2023. sa https://www.atlassian.com/agile/scrum/artifacts
[4] Beck K. Extreme Programming Explained: Embrace Change. 2nd Edition. Boston, The United States of America: Addison-Wesley. 2000.
[5] Beck K. Test Driven Development: By Example. 1st Edition. Boston, The United States of America: Addison-Wesley. 2003.
[6] Bhasin S. Quality Assurance in Agile –A study towards achieving excellence. Institute of E-lectrical and Electronics Engineers. Conference paper: 17-19. 2012.
[7] Bjeladinović S. Agilne metode za razvoj softvera; prezentacija katedre za Informacione sisteme; predmet Projektovanje informacionih sistema. Beograd, Srbija. 2021.
[8] Born G. Process Management to Quality Improvement: The Way to Design, Document and Re-engineer Business Systems. Wiley. New Jersey. The United States of America. 1994.
[9] Chang M. Agile and Crystal Clear with Library IT Innovations. Maryland, The United States of America: University of Maryland, Baltimore County. 2010.
[10] Cockburn A. Crystal clear a human-powered methodology for small teams. Boston, The Uni-ted States of America: Addison-Wesley Professional. pp. 73-78, 80-109. 2004.
[11] Conforto E.C. Can Agile Project Management Be Adopted by Industries Other than Software Development?. Project Management Journal. Volume 45, Issue 3. 2016.
[12] Cook S. Three Levels Of Strategy: Key Differences Explained. Pristupano: Mart 22, 2023. sa https://www.businessbecause.com/news/insights/8073/three-levels-of-stra-tegy#:~:text=Strategic%20decision%20making%20within%20any,level%20strategy%2C%20and%20functional%20strategy
[13] Digite.com. What is Kanban?. Pristupano: April 3, 2023. sa https://www.digite.com/kanban/what-is-kan-ban/#:~:text=It%20all%20started%20in%20the,every%20stage%20of%20production%20optimally
[14] Durivage M. A. Practical Engineering, Process, and Reliability Statistics. ASQ Quality Press. Milwaukee, Wisconsin, The United States of America. 2022.
[15] Edgar H. Schein. Organizational Culture and Leadership 4th Edition. California, The United States of America. 2010.
[16] Filipović J., Đurić M. Osnove kvaliteta. Fakultet organizacionih nauka. Beograd, Srbija. 2009.
[17] Forbes. Project Management Triangle. Pristupano: April 4, 2023. sa https://www.forbes.com/advisor/business/project-management-triangle/
[18] Hador B. B. Three levels of organizational social capital and their connection to performance. Journal of Management Development. 2017. [ISSN: 0262-1711]
[19] Heagney J. Fundamentals of Project Management. 4th Edition. New York, United States of America: Amacom. 2011.
[20] Hiltzik M. Colossus: The Turbulent, Thrilling Saga of the Building of Hoover Dam. 2011.
[21] International Scrum Institute. The Scrum Framework Training Book Third Edition. Bern, Switzerland: International Scrum Institute. pp. 32-63. 2011.
[22] ISO 9000:2015. Quality management systems — Fundamentals and vocabulary. 2015, Inter-national Organization for Standardization. Pristupano: Mart 14, 2023. sa https://www.iso.org/standard/45481.html
[23] ISO 9013:2017. Thermal cutting — Classification of thermal cuts — Geometrical product specification and quality tolerances. 2017, International Organization for Standardization. Pri-stupano: Mart 15, 2023. sa https://www.iso.org/standard/60321.html
[24] ISO 10204:2017. Iron ores — Determination of magnesium — Flame atomic absorption spectrometric method. 2017, International Organization for Standardization. Pristupano: Mart 14, 2023. sa https://www.iso.org/standard/71883.html
[25] EN 1090. Fabrication and assembly of steel and aluminium structures. Pristupano: Mart 14, 2023. sa http://www.standardquality.org/en-1090-standard-quality
[26] PAS 2060. Carbon Neutrality Standard and Certification. Pristupano: Mart 16, 2023. sa https://www.bsigroup.com/en-GB/pas-2060-carbon-neutrality/
[27] ISO 14000. Reduction of companys’ adverse impact on the environment. Pristupano: Mart 17, 2023. sa https://www.investopedia.com/terms/i/iso-14000.asp
[28] ISO 22300:2021. Security and resilience — Vocabulary. 2021, International Organization for Standardization. Pristupano: Mart 14, 2023. sa https://www.iso.org/standard/77008.html
[29] ISO 25000. SQuaRE (System and Software Quality Requirements and Evaluation). Pristupa-no: Mart 15, 2023. sa https://iso25000.com/index.php/en/iso-25000-standards
[30] ISO/IEC 27000. Series of information security management. Pristupano: Mart 12, 2023. sa https://www.itgovernance.co.uk/iso27000-family
[31] ISO 37000:2021. Governance of organizations — Guidance. 2021, International Organization for Standardization. Pristupano: Mart 15, 2023. sa https://www.iso.org/standard/65036.html
[32] ISO 45001:2018. Occupational health and safety management systems — Requirements with guidance for use. 2018, International Organization for Standardization. Pristupano: Mart 15, 2023. sa https://www.iso.org/standard/63787.html
[33] ISO 50001. Energy management. International Organization for Standardization. Pristupano: Mart 14, 2023. sa https://www.iso.org/iso-50001-energy-management.html
[34] Joseph M. Juran i Joseph Defeo. Juran's Quality Handbook: The Complete Guide to Perfor-mance Excellence 6th Edition. McGraw-Hill Professional Pub. New York, The United States of America. 2010.
[35] Kanban University. The Official Guide to the Kanban Method. Mayrhofen, Austria: Kanban University. 2021.
[36] Kanbantool.com. Kanban Guide and practice manual. Pristupano: Mart 11, 2023. sa https://kanbantool.com/kanban-guide/kanban-history
[37] Kieffer G., Stoker R., Nally D. The Knowledge and Skills of the Successful QA/QC Manager. Maryland, PDA Journal of Pharmaceutical Science and Technology. 1998.
[38] Laybourn E. Introduction to Scrum. American Journal of Software Engineering and Applica-tions. 2013.
[39] Loannis S.G., Panagiotis S. Agile Software Development Quality Assurance. Pennsylvania, The United States of America: Information science reference. pp. 106-221. 2007.
[40] Mark A. Fryman. Quality and Process Improvement 1st Edition. Cengage Learning. Boston, Massachusetts, The United States of America. 2001.
[41] McCullough D. The Path Between the Seas: The Creation of the Panama Canal, 1870-1914. Simon & Schuster. New York, United States of America. 1987.
[42] Mikonowicz A. Manufacturing Quality Assurance Guidelines. International Quality Assurance Forum. Proposals for Manufacturing QA Guideline and QA Rating Methodology. 2011.
[43] Muthucumaru A. The future of collaborative technology within Scrum/Agile practices. To-ronto, Canada: Faculty of Information, University of Toronto. 2021.
[44] Palmquist M., Lapham S., Miller M.A., Chick S., Ipek T.O. Parallel worlds: Agile and wa-terfall differences and similarities. Pennsylvania, The United States of America: Carnegie Mellon University. Software Engineering Institute. 2013.
[45] Papadopoulos G. Moving from traditional to agile software development methodologies also on large, distributed projects. Conference paper: International Conference on Strategic Innova-tive Marketing, IC-SIM 2014. Madrid, Spain. 2014.
[46] Petrović D. Teorija upravljanja projektima. Beograd, Srbija: Fakultet organizacionih nauka. 2014.
[47] Pharmaguideline.com. Safety and quality assurance guidelines. Pristupano: Februar 16, 2023. https://www.pharmaguideline.com/p/sop-for-quality-assurance.html
[48] Ponder S. The importance of a successful Quality Assurance (QA) program from a research manager's perspective. National Library of Medicine. National Center for Biotechnology information corresponding to Quality Assurance Standards. 2002.
[49] Praeg C. P., Spath D. Quality Management for IT Services - Perspecives on Business and Process Performance. Business Science Reference. New York, The United States of America. pp. 76-90. 2011.
[50] Radenković, B., Despotović Zrakić, M., Bogdanović, Z., Barać, D., i Labus, A., Elektronsko poslovanje, Fakultet organizacionih nauka, Beograd, Srbija. 2015.
[51] Rose K. Project Quality Management, Third Edition: Why, What and How Third edition. J. Ross Publishing. Florida. The United States of America. 2022.
[52] Rothman J. Agile Managers: The Essence of Leadership. Cutter Business Technology Journal. 2009.
[53] Russell R.J. Quality Assurance. Practical research guide. Dublin, Ireland: Trinity College Dublin. 2011.
[54] Saini N., Chhabra I. Agile Methodologies A Performance Analysis to Enhance Software Qua-lity. Boca Raton, Florida, The United States of America: CRS Press. 1st Edition. pp. 118-175. 2020.
[55] Saltz J., Heckman R. Exploring Which Agile Principles Students Internalize When Using a Kanban Process Methodology. Journal of Information Systems Education (JISE). Volume 31 Issue 1. pp. 51-60. 2020.
[56] Sambasivam G. eXtreme Programming (XP). Article. International Journal of Scientific & Engineering Research, Volume 5, Issue 1. 2022
[57] Schwaber K., Sutherland J. The Scrum Guide. Agile Alliance and Scrum Guide.org. 2020.
[58] Schwaber K.,Sutherland J. The Scrum Guide. Agile Alliance and Scrum Guide.org. 2017.
[59] Senapathi M., Drury-Grogan M.L. Systems Thinking Approach to Implementing Kanban: A case study. Journal of Software: Evolution and Process. 2020.
[60] Sharma A., Bawa R.K. Identification and integration of security activities for secure agile development. International Journal of Information Technology. 14(2). 2020.
[61] Sirikrai S. Quality Assurance: Choices and Changes. The First International Conference on LSS for Higher Education. 2013.
[62] Sutherland J. Scrum Handbook, Jeff Sutherland. Scrum Training Institute. 2010.
[63] Vacanti D.S. The Kanban Guide. Practical Guide. Creative Commons. 2020
[64] Vidal A., Marle F. Managing Complex, High Risk Projects. Chapter: Limits of Traditional Project Management Approaches When Facing Complexity. Springer. pp. 53-74. 2016.
[65] WHO/UNEP/VKI. Analytical Quality Assurance and Control. World Health Organization, Geneva. 1997.
[66] Watt A. Project Management. 2nd Edition. The Open University of Hong Kong. 2022.
[67] Wysocki R., McGary R. Effective Project Management. 3rd Edition. New Jersey, United Sta-tes of America: Wiley. 2003.